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December 31, 2020 · Travel Buzz

How Hotels Are Using Tech to Provide Better Service

The days of having to ring a bell to get assistance in a hotel have long passed. Rapid advancements in technology have streamlined the way that professional hospitality providers are taking care of their clientele. Technology has developed that decreases the amount of busywork required for each employee while also further guaranteeing customer satisfaction. As the concierge tech market expands and advancements are made exponentially, we can expect to see hospitality technology begin to increase workplace responsibility. Let's examine some of the current functions that hospitality tech is already fulfilling.

by Ernest Hamilton

How Hotels Are Using Tech to Provide Better Service