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Galaxy Note 7 suddenly shook a Samsung loyalist’s devotion after the South Korean’s largest business conglomerate provided a confusing response to its latest product safety scare. Although Samsung has not confirmed any in China suffer the same glitches that led to fires in the United States. But its brand has been weather-beaten by complaints as purportedly it’s been doing too little to regain the Chinese customers’ confidence and reassurance that their handsets are safe.