British Airways Cyberattack - British Airways announced on Sunday, March 29 that it they have put on lock down thousands of frequent flyer accounts after suffering cyber attack. The airline apologised to customers for the inconvenience resulting from the British Airways cyberattack.
Along with British Airways' air-miles accounts, coding site GitHub and work chat service Slack have been attacked in this latest wave of cyber-attacks, reported the BBC.
According to Tech Times, the British Airways cyberattack occurred as the airline's systems have been attacked by an automated process over the weekend. The hackers reportedly used information they obtained outside in order to find vulnerabilities in online security.
The number of accounts affected by the British Airways cyberattack was estimated to be in tens of thousands. However, the company assured that no personal details, such as names, addresses and bank details, were stolen in the British Airways cyberattack.
Owned by International Airlines Group (IAG), the airline said people whose accounts were affected would not be able to use their accumulated air miles for the meantime.
The company currently has millions of customers and they are reportedly expecting to resolve the problems which arose from the British Airways cyberattack within a few days.
"British Airways has become aware of some unauthorised activity in relation to a small number of frequent flyer Executive Club accounts," said a company spokesman in a statement sent to IB Times UK. "We would like to reassure customers that, at this stage we are not aware of any access to any subsequent information pages within accounts, including travel histories or payment card details."
"We are sorry for the concern and inconvenience this matter has caused, and would like to reassure customers that we are taking this incident seriously and have taken a number of steps to lock down accounts so they can no longer be accessed," continued the statement.
Meanwhile, the airline is urging holders of Executive Club accounts to change their login details if they have used the same ones for their frequent flyer miles accounts.
Lift of the suspension will be able to provide all customers with access to their Avios accounts again. However, those with frequent flyer miles were completely wiped, therefore they may be having a harder time recollecting what was erased from after British Airways cyberattack.
The hacker/hackers behind the British Airways cyberattack is/are still unidentified. According to the International Business Times, it is believed that the hackers were able to gain access to company's computers through an automated computer programme searching for vulnerabilities in online security systems.
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