Flight attendants are known to be friendly and practice high standards of customer service for the most part, but not every flight attendant experience is positive. Airfarewatchdog asked travelers to rate the friendliness of flight attendants on major US airlines and it was found that Spirit Airlines are the rudest.
Airfarewatchdog readers took a poll on the quality of the flight attendants. About 3,400 took the survey and to make it fair the results were adjusted by the number of passengers carried between January and October 2013 in order not to skew the results based on airline size because the more people who fly on an airline, the more flight attendants they'll meet. Spirit was found the have the worst flight attendants for rudeness at 26 percent with Air Canada and Frontier following. Southwest and Alaska Airlines were found to have the least rude flight attendants at just one percent.
Airfarewatchdog founder and president George Hobica was surprised that Virgin American placed high in rudeness, but he did speak of a personal negative experience on aVirgin flight, saying, "although in all my years of traveling, I'd never had a problem with a flight attendant until I flew first class on Virgin America and encountered the rudest, most inattentive flight attendant I can ever remember. So maybe there's something going on there," he says.
The results of the worst flight attendant poll:
Spirit - 26%
Air Canada - 14%
Frontier - 11%
Virgin America - 9%
Allegiant - 8%
United - 7%
US Airways - 7%
American - 5%
AirTran - 3%
Delta - 3%
Hawaiian - 3%
JetBlue - 3%
Alaska - 1%
Southwest - 1%
This article is copyrighted by Travelers Today, the travel news leader
