JetBlue is offering in flight WI-Fi in the very near future. Skift.com reported that the airline tested the service which will be provided by ViaSat's Ka-band satellite. The next step for the wifi is getting FAA approval which occurred yesterday.
"In partnership with ViaSat, we are creating the airline industry's best broadband connectivity solution. Using ViaSat's innovative satellite technology, we will bring customers high-capacity broadband functionality that can deliver real-time two-way communications aboard our fleet," says JetBlue on their website.
JetBlue says that it will be satellite-based connectivity which they claim is "more seamless and speedy than competitors' ground based systems."
The on-board internet will be free and fast.
"This isn't a rumor; the fact that Fly-Fi will be offered as a complimentary amenity to passengers has been confirmed by JetBlue," reported Jaunted.com. CEO Dave Barger recently tweeted, "[Fly-Fi] is going to be free and plenty to go around. He added in 2010 when the deal was signed that it was "designed for the 21st century, not just for today's personal connectivity needs, but with the bandwidth to expand to meet tomorrow's needs as well."
JetBlue's newer A320 models will also have power outlets and more seat space.
CondeNast Traveler reported that "The plan is to have all the A320s done in the next 18 months, but the first ones will begin very shortly," and that, "United is also waiting for an STC for its 737-900s (most of the pre-merger Continental fleet will be getting the new Wi-Fi installed), and Aer Lingus is working on its A320s as well for travel within Europe."
JetBlue says on their website that they are always dedicated to pleasing customers. "We strive to make every part of your experience as simple and as pleasant as possible. Unfortunately, there are times when things do not go as planned. If you're inconvenienced as a result, we think it is important that you know exactly what you can expect from us. That's why we created our Customer Bill of Rights. These Rights will always be subject to the highest level of safety and security for our customers and crewmembers," says JetBlue's website.
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