December 22, 2024 07:57 AM

San Francisco Plane Crash: Airlines Waive Change-Ticket Fees Following Asiana Airlines Crash

Asiana Airlines Flight 214 wasn't the only flight impacted when it crash landed at San Francisco International Airport. Flight schedules were disrupted for thousands of passengers as flights had to be cancelled and diverted following the crash which killed two and injured more than 180 people.

Following the Saturday afternoon crash, all flights were grounded at SFO for several hours. According to Flight-tracking service FlightAware, more than 425 flights were cancelled at the busy hub, Huffington Post reports.

Dozens of other flights bound for the San Francisco airport were diverted to other cities like Seattle and San Jose, leaving passengers stranded at unexpected destinations.

SFO kept people updated through their Twitter account, saying "Flysfo.com is
currently experiencing a high volume of traffic. We'll keep you updated on Twitter."

"2 runways have reopened. Please check with your airlines for updated arrival and departure information."

"SFO restaurants will stay open all night to accommodate flight disruptions and overnight passengers."

Airlines also took to Twitter to send their condolences and to let customers know that they would waive ticket change fees for those who were scheduled to fly on Saturday or Sunday. American Airlines was the first to make the announcement but Virgin America and JetBlue, which both have hubs at the airport, quickly followed suit. United Airlines also announced via Twitter that they would waive fees, saying "Our thoughts are with the Asiana passengers. SFO is currently closed. We'll have a waiver for travel shortly on https://united.com ."

For more information, check out the airline's individual websites or call them to find out about their change ticket policies.

Those whose flights were cancelled or diverted faced a challenge as they had to find other ways to get to San Francisco. Many turned to cabs.

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