A woman who had spent the entire day trying to get home found herself with a seat on the plane after the CEO of Delta rode in a jump seat to make room for her, according to CNN.
Jessie Frank posted about the act of kindness in an open letter on her Facebook page.
"As the plane descended into Atlanta, the flight attendant announced that there was a special guest on board," Frank wrote. "He was riding in a jump seat, because he had given up his place to allow one more person on that flight.
"That special guest was you: Richard Anderson, CEO of Delta," Frank continued.
Since posting the letter, it has been shared over 1,600 times. In the letter, Frank says that she really wanted to pick up her daughter, who suffers from Type 1 diabetes, from camp.
"Camp Kudzu gives my daughter five days a year when she feels 'normal,' Frank wrote. "Pick-up day gives me a glimpse into that special world where she's just like everyone else, and she's a little bit of a different person for the rest of the day.
"By the next day, it's back to the harsh realities of managing a difficult, deadly, incurable disease that kills one in 20 before the age of 18," Frank continued.
Frank had been traveling from New York when she had been rerouted to Washington, where she was stuck waiting for hours at Reagan National Airport before being led down the gateway only to be told there were no seats left before being waived and able to get on the plane.
She wanted to share her story with Delta and reposted her letter on Delta's Facebook page. It has received personal thanks from Delta employees.
Frank usually flies Delta and says she doesn't expect to hear from Anderson, but she hopes her letter ends up on his desk so he knows how much she appreciated the gesture.
Anderson was returning to Atlanta from a business trip, according to Delta spokeswoman Betsy Talton.
This article is copyrighted by Travelers Today, the travel news leader
