Another cruise ship has experienced a problem with plumbing, but this time it wasn't a Carnival ship. Princess Cruises' Crown Princess had problem with 410 toilets on a recent Caribbean cruise, forcing passengers to use public bathroom for at least 24 hours.
According to Cruise Critic, Julie Benson, vice president of public relations for Princess said that the ship had a problem with the toilet system on April 11. This affected 410 cabins in the aft section of the ship. The Crown Princess has 1,538 cabins in total, so not all passengers were affected by the disruption.
"We identified a blockage within the vacuum toilet system," Benson told Cruise Critic. "The toilets in these staterooms were inoperable from 5 a.m. to 6:30 p.m... A small number of passengers continued to experience problems over the next few days, which were addressed by the shipboard technical team."
While the cabin toilets were out, passengers were able to use public restrooms on the ship. Benson also said that the passengers also received constant updates on the issue and the progress of repairs, but some passengers said that wasn't the case.
"We were in one of the affected cabins... We were never informed as to the status of repairs and, in fact, on Thursday morning, we called to tell them our toilet still was not working. They were surprised as it was supposedly fixed by then,' a Cruise Critic member, EB and Curly said.
"Early on in the cruise we noticed the toilet wasn't flushing properly. But we were only totally without a toilet for about 24 hours. It did overflow one night and we had to call maintenance to come up at 1:00 a.m," the user continued.
The passengers in the impacted cabins were given $50 per person as compensation.
The ship was on its last six-night Caribbean cruise of the season when the problems occurred. The ship was based out of Galveston and left the port on April 13 for a transatlantic repositioning cruise to Europe.
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