Delta Air Lines later apologized to the passengers after a Detroit to Amsterdam flight was redirected to New York due to spoiled food. Wednesday morning, around 4 a.m., Delta flight 136 had to make an emergency landing at JFK Airport.
This followed after passengers in the main area complained of some issues concerning their meals.
(Photo : Gerrie van der Walt on Unsplash)
Delta Air Lines Apologized for Spoiled Meals
Upon landing at JFK at 3:59 a.m., medical teams were tasked to attend to passengers and crew members affected by the spoiled food. Delta Air Lines said that their food safety team had acknowledged the problem and arranged to pull out the food from their service.
"This is not the service Delta is known for, and we sincerely apologize to our customers for the inconvenience and delay in their travels," the airline stated with regret, as quoted by CNN.
The flight originally left Detroit Metropolitan Wayne County Airport on Tuesday night at 10:51 p.m. and was destined to pull up brakes in Amsterdam.
The Airbus A330, which had 277 passengers onboard, remained in New York for almost 12 hours. The passengers of Delta Air Lines were accommodated in nearby hotels, and their tickets for the canceled flights were changed.
The new flight schedule has been rescheduled to depart at 3 p.m. at the JFK airport on Wednesday, with the arrival in Amsterdam 16 hours behind schedule.
Delta is currently investigating how the spoiled meals were served on Flight 136 and is taking measures to prevent such an incident from happening again.
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New Dresses Removed Over Safety Concerns
Delta Air Lines is updating its flight attendant uniforms and removing some designs over safety worries. In partnership with the famous American brand Gap Inc., Delta has been secretly creating a new collection since 2022.
The company aims to test these new designs on a large scale later this year.
PYOK News revealed that the first look at the prototypes didn't impress much earlier this year, leading Delta Air Lines to eliminate three dress styles from the new line. These styles, a flare dress, a drape dress, and an asymmetrical dress with pleats, had too much fabric.
This extra fabric could make it hard for flight attendants to move quickly during emergencies. Although Delta hasn't officially stated why these dresses were removed, it's believed that safety during emergencies was the concern.
The new uniforms will stick to Delta's traditional colors of deep reds and dark blues and will include the airline's widget logo. While Delta has decided against three dresses, other options like a coat dress, a scarf dress, and a V-neck dress are still being considered.
Last year, Delta Air Lines stopped using its 'Passport Plum' uniforms after facing lawsuits that claimed the uniforms made with harmful chemicals caused health issues.
Delta's Senior Vice President of Customer Experience Design, Ranjan Goswami, emphasized that the airline is taking its time with the new uniforms to avoid past mistakes.
Read Also: Delta Air Lines Passenger Seeks Policy Revision After Braless Incident
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