December 21, 2024 12:23 PM

Frontier Airlines Overhauls Pricing and Service, Offering More Than Low Fares

Frontier Airlines announced a major overhaul of its pricing and service options on May 17. The Denver-based discount carrier has introduced a new set of fare bundles: Economy, Premium, and Business, which are designed to provide more flexibility and better customer service.

Alongside these new bundles, Frontier has eliminated change and cancellation fees for all tiers except the basic fare. Additionally, the airline has extended the validity of flight credits from three months to a year and has resumed offering customer service via phone.

Frontier Airlines Enhances Travel with New Bundles

Frontier Airlines Overhauls Pricing and Service, Offering More Than Low Fares
Miguel Ángel Sanz on Unsplash

The new Economy bundle from Frontier Airlines is designed to align closely with the economy offerings of full-service carriers. This bundle includes a carry-on bag, the ability to select a standard seat at the time of booking, and no fees for changing or cancelling flights.

However, unlike other carriers, Frontier will continue to charge for snacks and beverages, and checked bags come with an extra fee. For instance, a mid-June flight from Columbus to Denver charges $59 for the first checked bag, as reported by Travel Weekly.

Frontier's Premium bundle builds on the Economy options by adding early boarding and a seat with extra legroom, if available. The Business bundle further includes two checked bags and an extra-legroom seat next to an open middle seat, enhancing comfort and convenience for business travelers.

This restructuring comes as Frontier Airlines aims to return to profitability and adapt to post-pandemic consumer preferences, which have shifted towards fuller service options.

The airline's move to introduce these fare bundles at the beginning of the booking process marks a significant change from their previous approach, aiming to make the purchasing experience more user-friendly and transparent for all travelers.

Expands Services with New Routes from Philadelphia

Frontier Airlines is launching several new routes from Philadelphia International Airport, enhancing connectivity to cities like Pittsburgh, Chicago, Kansas City, and more.

Starting May 16, the airline began flights to these destinations, with introductory fares as low as $59.

According to Philly Burbs, this expansion includes flights to Pittsburgh International Airport, Detroit Metropolitan Wayne County Airport, Milwaukee Mitchell International Airport, Portland International Jetport in Maine, and McGhee Tyson Airport in Knoxville, Tennessee.

In celebration of the new services, Frontier Airlines is offering a special promotion with flights starting at just $59 to these new destinations. This offer is valid for travel from June 1 through Sep. 30, but tickets must be purchased by May 31, 2024.

Travelers should note the blackout dates: June 28-30, July 1-7, August 30-31, and September 1-3. No round-trip purchase is necessary, and a 21-day advance purchase is required.

For those looking to fly even more affordably, Frontier's "Discount Den" membership might be appealing. For $59.99, this membership offers perks like frequent flyer miles and free flights for children on select days.

Additionally, the airline's "Go Wild! Summer Pass" offers unlimited flights for $399, allowing confirmed bookings one day before domestic travel and 10 days before international travel.

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