Founded in 1897, Bank of Hawaii has been the largest financial institution in the Aloha State. With the years of experience under his belt, the bank has lived and continued to prosper through the roller-coaster ride of the economy.
Living in the now, the Bank of Hawaii has taken their local and international banking up a notch by adapting to the rapid changes in technology and rapidly shifting needs of the consumers. From what used to be just the regular brick-and-water type branches, they have moved to a more consumer-focused and technology-based approach to banking.
Bank of Tomorrow
Bank customers, nowadays, can be divided into two sub-groups: the traditional and the millennials. Traditional bank customers are the ones who prefer to walk in a bank, talk to the teller, and make their transactions over the counter. On the other hand, with the advent of technology, the younger generation would prefer to do their banking transactions remotely using their gadgets.
Bank of Hawaii aims to cater to the demands of both consumer groups. For the baby boomers, BOH maintains its accessibility through the regular and in-store branches, and providing fast and reliable services with the use of easy ATMS. At the same time, taking full advantage of technological changes, the bank also provides mobile and internet banking for the millennials and the in-betweens.
Banking for the Professionals
As a bank whose principle is to understand what the consumers are going through, the BOH Professional Services Group (PSG) focuses on the integration of one's personal and professional life. Robin Kaneshiro, Vice President and Senior Private Banking Manager of the PSG, in an interview in Hawaii Reporter shared the measures their group would take to offer state planning, investment, and insurance to specific professions like the health care providers.
In doing so, Bank of Hawaii will not only be a bank where an income-earner deposits money to but will also be a partner in putting worth in their personal wealth and professional life. Having bank products that are scalable from the new grads to the seasoned professionals, the consumers will have full control of their present and future financial stability.
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