Delta Airlines loses dog after misplacing the dog owner's precious cargo on one of its recent flights. Now the owner is upset since he was left clueless by the airlines on what really happened to his pet.
Reports about Delta Airlines losing a dog in one recent flight spread like wildfire when dog owner Frank Ramano opened up to the media about the unfortunate event that happened to his pet dog named Ty.
A despondent yet angry Ramano said that Delta Airlines lost his dog about a week ago already and still he has no single clue on what really happened, CNN reports.
"I have no clue how they could just lose a pet like that," Ramano gushed to WTSP in Tampa, Florida this week.
In a detailed narration of the event that took place before Delta Airlines lost his dog, Ramano said that he booked his pet on the Oct. 31 flight of the airlines from Los Angeles to Tampa because he was also heading to Florida, where he is bound to remain for several weeks.
Since he just couldn't leave his dog best friend behind, he wanted Ty to be transported to his destination so he could take care of his pet himself.
However, a week has passed and still no sign of Ty, leading Ramano to conclude that something wrong might have happened.
In Delta Airlines defense, a representative assured Romano and told the media that they are now doing everything in their power to retrieve the dog owner's "very precious cargo."
"Delta continues to investigate what happened, but early indications show procedures were followed, and the dog may have compromised the kennel on its own," Delta representative Morgan Durrant said in a statement.
Despite Delta's gesture, Ramano is still greatly frustrated because prior to coming out to the media, the airlines allegedly told him that his dog made it to Tampa, but now that the news story is quickly spreading throughout the nation, the major American airline changed its side of the story.
"To me, it sounds like they don't care. They sound like they lost just a piece of baggage. That's it. He's family. He's like my best friend," Ramano said.
The dog owner also revealed that 6-year-old Ty is very precious to him since he rescued him from a shelter in North Hollywood just last year.
"He was like a big anxiety pill. He would help me through the rough times," he added of his pet. "I just want him home safe. I just want him back,"
Amid the search for Ty, Durrant said that Delta Airlines is willing to refund the transport fee of the lost dog, and that they are willing to help Ramano look for his dog in Los Angeles-area shelters since the dog was microchipped.
"Delta understands that pets are an important member of the family and regrets this occurred while this pet was entrusted to our care," Durrant said in the same statement.
This is not the first Delta Airlines loses dog story to ever happen in the history of Delta's cargo transport.
Back in 2010, Delta Airlines also lost a dog named Paco. Investigators discovered at the time that dog owner Josiah Allen's pet broke out of the carrier before the flight took off from Mexico to Canada.
This article is copyrighted by Travelers Today, the travel news leader
