December 22, 2024 04:55 AM

Ebay Problems: E-Commerce Giant Down; Hacked or Under Maintenance?

Ebay Problems - Users around the world were shocked Wednesday, when they could not access to their eBay accounts or have their listings completely deleted making them wonder if the site has once again been hacked.

Being the eleventh outage for the company this year, eBay's problems have reportedly affected customers and sellers as far as India, US, UK and many parts of Europe. Sellers particularly have expressed their frustrations over the site via Twitter, using the hashtag #eBayDown to connect with other users having the same troubles.

"How does such a large company like @eBay have it's system go down for 3+ hours now?? I can't get into my seller's account #ebaydown #wtf," user FitFadFun tweeted.

Cody Keith, who owns the Texas-based Golden Zipper eBay store with his wife, said the eBay problems trouble him because he has several offers out with buyers and the link to his store does not even appear on the site.

"By being down for over two hours right now, we are losing revenue," Keith told BBC of the effects of the latest eBay problems.

"My wife and I run the store and are self-employed. That means we are losing potential income to support our family."

While some users experienced log in errors, vanishing listings and disappearing links, others reported problems with eBay's payment processing site - PayPal.

So what really caused the latest eBay problems? Was it hacked again?

Ryan Moore, eBay's spokesperson, told BBC that a scheduled server maintenance had caused the technical glitch and only a small portion of users were affected.

"We're working to resolve this issue quickly and will continue to keep our customers updated," Moore said. "We apologize for any inconvenience to our users."

Meanwhile, the Inquisitr reported that an announcement is currently posted on eBay's service page regarding "updates" being made to the site. The updates are pointed as the probable reasons why listings are not appearing, the eBay mobile app is not properly working and why users attempting to log in are having trouble using their current passwords.


The company's website had suffered a series of eBay problems this year, in addition to the massive server hacking that affected 145 million customers and compromised user data causing the e-commerce giant to prompt all users to change passwords.

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