A dentist from Maryland and his partner were looking forward to an enlightening vacation to the historical Spanish city of Granada. However British Airways made a huge mistake by transporting the couple to the Caribbean island of Grenada, 4,000 miles away from where they wanted to be.
Edward Gamson and his partner were sitting in first class on their supposed flight to Spain. However after the couple looked at the electronic map on the in-flight entertainment system and saw that the plane was heading west of London, they realized something was wrong. Gamson got the attention of a flight attendant and said, "Why are we headed west to go to Spain? His response was: 'Spain? We're going to West Indies,' " Gamson told NBC. Their two hour flight to Spain was actually a nine hour flight to Grenada in the Caribbean.
It seems that British Airways booking agents in Florida has made a mistake. Gamson said he was clear when he told the agent he wanted to fly to Granada in Spain. When he received his electronic tickets, they only referred to Grenada and didn't have the airport code, destination country or the flight duration.
The couple found themselves enduring a three-day ordeal and they never made it to Granada, Spain, even though British Airways promised they would going to Spain.
"I have a lifelong interest in Islamic art. I'm also of Spanish Jewish heritage so it was something I had always wanted to do to visit Granada and the Alhambra," Gamson told the Independent. "Why on earth would I want to go to Grenada in the Caribbean if I was flying back to America from Lisbon?"
Gamson says British Airways refused to reimburse them for the $3,500 first-class tickets. Now Gamson in suing for $34,000 in damages. The case will be heading to courts in the U.S.
British Airways offered Gamson and his partner $376 each and 50,000 miles, but Gamson says that due to pre-booked hotels, trains and tours, he had spent around $34,000, so he's suing for that amount.
This article is copyrighted by Travelers Today, the travel news leader
