Abusive Jetstar Passenger Causes 267 Passengers to be Stranded Overnight in Bali

An unruly passenger caused 267 passenger to be stranded overnight in Bali.

A man on Jetstar Flight JQ35 from Melbourne, Australia became verbally abusive at around 6 p.m. on the flight. The flight landed in Bali six hours later. According to passengers, the man got into a physical altercation with three flight attendants and injured them to the point that they needed medical attention, the Daily Mail reports.

However a Jetstar spokesman claims that abuse was verbal but he added "due to the nature of the incident and in the interest of crew's wellbeing," the return flight from Bali to Brisbane was cancelled. All of the 267 passengers were offered accommodations in Bali and were reaccomodated on a different flight the next day.

"Jetstar does not does not tolerate anti-social behaviour," the spokesman said according to the Daily Mail. "Our crew are trained to deal with these situations and handled the incident professionally."

The passenger who caused problem was denied entry into Indonedia and will be deported.

"Jetstar is liaising with the Australian Federal Police in relation to the incident," the spokesman added.

A member of the crew went off duty after the incident which is why the return flight from Bali to Brisbane was cancelled. The Boeing 787 that was supposed to make the return trip flew back empty.

One passenger who was stuck in Bali, Tavis Keen told news.com.au that the flight was delayed for an hour and a half before the captain announced that three flight attendants were "incapable of flying back to Brisbane" and had been "removed from the plane for medical attention."

"Bear in mind that they waited for nearly two hours after the flight initially should have left to advise the passengers - no doubt waiting for the terminal to be emptied of all other passengers and flights in order to avoid any issues with passengers," the passenger said.

Keen said that Jetstar gave all of the passengers a $25 voucher towards a flight as compensation, but they also had a "substandard accommodation and absolutely no communication about it."